returns and exchanges
Exchange Policy ~
Should you have an item you wish to send back to change the size or colour please send your item/s back to the address listed below.
See more information below on sending your items back to our warehouse
Once your item has been received back into our warehouse it will be processed and a store credit will be issued to the value of your return.
You can then use this credit to re purchase in a new size or colour that you desire.
Please note : We do not offer exchanges, only store credits. This is due to the high demand we have for our products we cannot always guarantee a size or colour will be available when your return eventually hits our warehouse.
How to use the store credit :
The store credit will be emailed to you in the form of a gift card. This code must then be applied at the checkout and the value of the card will be applied to your order. Please ensure this is applied before proceeding to confirm the order.
You have 7 calendar days to return an item from the date you received it if your garment is faulty.
Worrn.Co do not offer refunds do to change of mind.
Worrn. Co will only offer a refund if an item is faulty beyond repair.
To return an item please email us (no Instagram direct messages) in email@example.com to Let us know you are sending your item back
the return address for your item is
10 marawa drive
- please ensure all garments are returned in original condition, unworn, unaltered, unwashed and with their tags attached.
please allow 72 hours for a reply within our business hours. Worrn is closed on tuesdays and thursdays and open every other day
to be eligible for an exchange/refund, your item must be unused and in the same condition that you received it. Your item must be in the original packaging upon return.
Your item needs to have the receipt or proof of purchase enclosed inside stating your order number
Worrn. do not cover the return postage costs. Return postage costs will be at the buyers expense.
we recommend using a service that allows tracking and that you take note of your tracking number.
WORRN. Co are in no way responsible and/or accountable/ liable for the loss of garments being returned.